CANCELLATION POLICY

NOTICE WINDOW: Clients must cancel or reschedule at least 24 hours in advance to avoid a penalty fee. DEPOSITS: Require a $10 non-refundable deposit to secure the spot, which goes toward the final service cost. LATE CANCELLATIONS: Canceling with less than 24 hours' notice incurs a charge of 40% of the service price and/or forfeiture of the deposit. NO-SHOWS: Missing an appointment without notice results in a charge of 100% of the service cost and a ban from future booking. LATE ARRIVALS: Arriving more than 15 minutes late leads to a shortened service or a canceled appointment treated as a no-show.